Etape

We view every rider as an individual, which is why all our stock geometries are unisex and designed with balance and versatility in mind. Our range includes six finely tuned sizes, from 50cm to 60cm, each using size-specific tubing to ensure consistent ride quality across the board—delivering optimised stiffness, comfort, and weight savings regardless of frame size.

A properly fitting frame is essential to enjoying the ride. With over 20 years of bike fitting experience and an extensive database of fit data, we can help you achieve an ideal riding position. Fittings are available as part of the ordering process, and you can book a fitting here with no obligation.

Already have fit data? No problem—just send it over, or visit one of our authorised dealers for in-person support.

Further information on sizing and frame geometry, click here.

Our 'Ready to Ride' models are built using standard stock sizing and specifications, which means custom sizing isn’t available on these particular builds. However, you can still make your bike uniquely yours by choosing from our finish upgrades or adding a bespoke paint scheme.

If you’re looking for something more tailored, we’d be happy to help. Get in touch to discuss your preferences, and we’ll provide a personalised quote based on your exact requirements — your dream bike could be just a conversation away.

We believe in making the journey to your perfect bike as seamless as possible. Whether you're envisioning a complete bike build or just looking for a new frame, we've got you covered.

1. Online Ordering: Dive into our intuitive bike builder tool, designed to bring your dream bike to life with just a few clicks. Select every component to match your own style, budget and performance needs, then sit back as we put your bike together.

2. Personalized Assistance: Prefer a more hands-on approach? Reach out to us directly via phone or email, and our dedicated team will guide you through every step of the process. We're here to answer questions, offer advice, and ensure your satisfaction.

3. Experience in Person: For those who crave an immersive experience, book a visit to our showroom . Test ride our latest models, consult with our experts, and explore the possibilities of customization firsthand.

4. Local Convenience: Can't wait to hit the trails? No problem! Order through your trusted local Enigma stockist and enjoy the convenience of quick delivery and expert support right in your neighborhood.

No matter how you choose to reach out, just know your quest for the perfect ride starts here.

We strive to have bikes ordered through the bike builder ready in under 2 weeks (subject to availability). If it's anticipated to take longer, we'll notify you promptly.

Custom builds, featuring upgraded finishes or personalised specifications, typically require more time, usually 3-4 weeks. For frames/bikes with paint, we generally allow approximately 60 days from the deposit date.

When your Enigma is complete and ready for handover, we’ll ask you to settle the remaining balance. We accept all major debit and credit cards and also work with the leading Ride to Work schemes, as outlined below. Please note that some schemes may carry a surcharge due to higher commission rates.

We normally ask for a £1,000 deposit on all bike orders and £500 for frame or frameset orders. This is deducted from your final balance once your order is ready.

To help streamline the process, we kindly ask that you confirm your preferred payment method—particularly if you plan to use a Ride to Work scheme—when placing your order. If you're covering the full amount via a scheme, your deposit will be refunded once we’ve processed your voucher, typically at the time of handover.