FAQs

We design and build titanium and steel bikes across four core categories: Road, All-Road, Gravel, and Adventure. Our range includes fully custom Signature framesets as well as a selection of Ready to Ride models, all developed with a focus on ride quality, durability, and long-term ownership.

All Signature frames are handcrafted in our Sussex workshop in the UK. Some Ready to Ride models are produced overseas to our specification, then finished, assembled, and quality-checked in the UK.

Yes. Visits are welcome by appointment. A workshop visit is a great way to discuss a custom build, see frames in progress, and better understand our design and build process.

Consultations can take place in person at our Sussex workshop or remotely by phone or video call.

Yes. All Signature frames can be built using either stock geometry or fully bespoke geometry. Geometry is determined through discussion, fit data, and your intended riding use.

We offer a wide range of finishes, including brushed or bead-blasted titanium, anodised details, custom paint schemes, and graphics. Options vary by model and material and are discussed during the build process.

Yes. We’re happy to advise on components, ensuring compatibility and helping you choose parts that suit your riding style, budget, and performance goals.

Orders begin with a consultation. Once the specification is agreed, we provide an order confirmation for sign-off and request a deposit to confirm the build.

Lead times vary depending on model, material, and workload. As a guide, fully custom Signature frames typically take 8–12 weeks, while Ready to Ride bikes are usually available sooner.

Yes. We provide updates at key stages of the build process, although exact timing can vary depending on complexity and workflow.

We accept bank transfer, debit and credit cards, and selected finance options. Details can be provided during the ordering process.

Yes. We accept several Cycle to Work schemes, including those commonly used for custom and high-value bikes. Availability can vary depending on the scheme provider and the model selected.👉 Find out which Cycle to Work schemes we accept here.

Yes. A deposit is required to secure your order and begin the build process. The balance is due before collection or shipping.

Yes, we ship worldwide. Prices will be excluding UK VAT and shipping costs will be calculated at checkout.

All bikes are meticulously packaged and shipped using tracked courier services to ensure they arrive in perfect condition. To streamline shipping, the front wheel is removed, and the handlebars are turned. A small amount of reassembly will be required upon delivery, but we include a quick setup guide to make the process simple and hassle-free.

Yes, collection from our Sussex workshop is available by appointment.

Yes, we provide advice on maintenance and offer servicing at our workshop.

We provide a 10-year warranty on all our titanium frames, covering manufacturing defects. This warranty is exclusive to the original owner and is non-transferable.

Titanium frames are extremely durable and can last for decades with proper care. Our frames are designed to be maintenance-friendly, with a 10-year warranty against manufacturing defects for the original owner. Regular inspections and servicing will ensure your bike continues to perform at its best.

Titanium frames are fairly low-maintenance but should be kept clean. Periodically reapply anti-seize grease to key components and keep up with regular servicing.

Our gravel models can fit tyres up to 47mm wide, depending on the setup.

Yes, we can integrate your existing components, provided they are compatible. A separate build charge would apply for this service.

Our bikes support a variety of groupset standards, including Shimano, SRAM, and Campagnolo. We ensure compatibility with the latest technologies like electronic shifting (Di2, eTap) and UDH (Universal Derailleur Hanger) for enhanced performance.

Complete bikes are assembled and thoroughly checked before shipping or collection.